20
Thomas & Betts provides services and training in
the field or classroom to help you maximize efficiency
and eliminate wasted time and materials.
r The QTP program provides a guaranteed two-week
shipment of select products
r Product Configurator enables online design of custom
connectors
r Product specification specialists are available nationwide to
train in the proper use and installation of Blackburn products
r Inside Tech Support group provides 24/7/365 expertise
for Blackburn products
r Full tool service as well as loaner and tool rental programs
r Thermographic sensing
r Power quality survey
r Site coordination
r Pre-installation consultation
r Commission support
r Battery analysis and refresh
r BCM retrofit services
r Load bank test
r Breaker coordination studies
r Arc flash studies
r Multi-vendor UPS services
r Multi-vendor emergency lighting service
r Multi-vendor HVAC/CRAC service
r Free online CAD Library for downloadable 2D and
3D models in more than 90 native CAD file formats
r NEC
®
Update Training provides an overview of
the latest changes to the National Electrical Code
®
r Grounding & Bonding Training covers design,
layout and connections
Additional Services & Training
Services & Training
r Data center services, including professional and
standardized service options, preventive maintenance,
break/fix and emergency response programs
r Annual preventive maintenance plans provide
comprehensive inspection to ensure equipment
is operating at maximum performance
r Start-up support provides basic system evaluation,
operational testing and user orientation
r Repair and emergency service visits
r Spare parts kits
r 24/7 telephone support
r 24-, 8- or 4-hour onsite response times
r Factory-trained representative available
24 hours per day, 365 days per year
Cyberex
®
Global Data
Center Services
r Warranty extension for breakers and switches
r Preventive, predictive and corrective maintenance
r Field retrofit services
Thomas & Betts
Tool Rental Programs
Thomas & Betts
Mobile Solutions Team
Thomas & Betts
Onsite NEC
®
Update Training
ABB
Site Services
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